Services
What I do
Records & Information Management
EDRMS implementation and uplift, recordkeeping frameworks, and compliance with the Public Records Act. Practical RM that staff actually follow.
IM for Machinery of Government
Information and records workstreams for agency establishment, mergers and splits — information transfer, ownership, and continuity done right from day one.
Information Architecture
Site and workspace structures, metadata models, naming conventions and findability — designed around how your people really work.
Retention & Disposal
Disposal authorities, retention schedules, sentencing, and defensible disposal programmes that reduce risk and storage cost.
Data Protection & Governance
DLP policy design, sensitivity labelling, secure file transfer, and access governance — protecting information without strangling collaboration.
AI-Ready Information
Preparing your information estate for AI assistants and automation — clean structures, trusted sources, and sensible guardrails so AI helps rather than harms.
Approach
Pragmatic, people-first IM
Good information management isn't about policy documents nobody reads. It's about making the right way the easy way.
01 · Understand first
I start with how your people actually create, find and share information — not how the org chart says they should.
02 · Design for adoption
Structures and rules that fit the flow of real work. If staff need a manual to file a document, the design has failed.
03 · Automate the boring bits
Auto-classification, metadata defaults, scripted migrations and disposal automation — computers should do the filing, not people.
04 · Leave you self-sufficient
Documentation, training and handover so your team owns the outcome. I aim to make myself unnecessary.
Experience
Two decades across NZ government and enterprise
I've designed and delivered information management for some of New Zealand's largest and most complex public sector agencies — from enterprise EDRMS and recordkeeping through to agency establishment programmes.
- Ministry of Education — NZ School Property Agency establishment Records & Information Management SME for a machinery-of-government change: standing up a new Crown agency with recordkeeping frameworks, information transfer and Public Records Act continuity from day one.
- New Zealand Police Architected and delivered a SharePoint Online EDRMS across national functions, twelve districts, stations and workgroups — including retention policies, sensitivity classifications and migration of restricted holdings.
- Ministry of Social Development Enterprise M365 information architecture and governance — DLP policy design, retention & disposal, and migration from legacy EDRMS for one of NZ's largest agencies.
- WorkSafe New Zealand Established the IM team's operating model, delivered the enterprise information asset register and business classification scheme, and launched the intranet and M365 learning platform.
- ACC Hybrid BI and information governance — analytics operating model, records and retention solutions, and Privacy Act–aligned guidelines with the CISO and Privacy Officers.
- Earlier career MBIE, Kiwibank, Spark, Westpac, Telecom NZ and more — business intelligence, data warehousing, integration and training across banking, telecommunications and government.
Contact
Let's talk about your information
Whether it's a tangled shared drive, an EDRMS that nobody uses, or a new agency that needs IM done right from the start — I'd love to hear about it.
[email protected]